Terms and Conditions

Welcome to Kulilk. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or purchasing from kulilk.co.uk, you agree to these terms.

1. General
• These terms apply to all purchases, website use, and interactions with Kulilk.
• We may update these terms at any time without prior notice.

2. Orders & Payments
• All orders are subject to availability.
• Payments must be made in full before dispatch.
• We accept major credit/debit cards and other secure payment methods.

3. Shipping & Delivery
• We aim to dispatch orders within the specified timeframe.
• Shipping costs and estimated delivery times are displayed at checkout.
• Kulilk is not responsible for delays caused by postal services or customs.

4. Returns & Exchanges
• If you are not satisfied with your purchase, you may return it within 14 days of receipt.
• Items must be unused, in original packaging, and returned at the customer’s expense.
• Custom or personalized items are non-refundable unless faulty.
• Refunds are processed once we receive and inspect the returned item.

5. Product Disclaimer
• Due to the handmade nature of our products, slight variations may occur.
• We strive to represent colors and designs accurately, but differences may arise due to screen settings.

6. Intellectual Property
• All content, designs, and products are the property of Kulilk and may not be copied, reproduced, or used without permission.

7. Privacy Policy
• We respect your privacy and handle personal data according to our Privacy Policy (available on our website).

8. Liability & Governing Law
• Kulilk is not liable for any indirect or consequential losses related to product use.
• These terms are governed by the laws of England & Wales.